• At this stage, I really feel I'm staying misled and mistreated. Irrespective of many phone calls and escalations, I however do not need clarity on my special discounts or a fair resolution to my fears.

Hey @DjE we will unquestionably do what we can easily to assist. Is it possible to remember to mail us A personal information and We are going to go from there?

@Oleginza Wrote: I known as Telus CS at eight.55AM Mountain time plus they hanged up on me, indicating that I ought to contact all through "typical Office environment hours". Is that this for true?

00 far more per month.  Although my agreement states promo cost is for 2 several years my Invoice states it really is one calendar year.  After shelling out an afternoon nowadays seeking to get support, following the third man or woman I spoke they stated they may consider it and get in touch with me  again.  I did not get a simply call again with answers.  This is totally unacceptable.  I regret signing up with Telus and may tell Anyone I realize to never sign up with them.  Outside of curiosity I termed Shaw and immediately had the decision answered and the individual I spoke with was very clear and articulate.  Experience trapped in a deal and at the mercy of a large technique which has no help for its customers.

The TELUS staff acknowledges that our perform spans numerous Territories and Treaty regions and we're grateful for the normal Expertise Keepers and Elders who will be with us right now, those who have gone in advance of us along with the youth that encourage us.

I'd personally also like to find out why this was taken out? Seems stupid that we now really have to simply call tech support to perform something which we did not need to have the for Earlier 

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after the agent assessment my account he mentioned I can not provide you with a deal or credits such as you have now using your exiting account, so i just gave up and hangup the cell phone.

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@Oleginza Wrote: I termed Telus CS at 8.55AM Mountain time and they hanged up on me, indicating which i need to contact in the course of "normal office several hours". Is this for serious?

The Television set signal continues to be shed given that Friday, September 27th and also the technician who confirmed up yesterday,  September thirtieth couldn't repair the condition after switching the Television cable box and cable. I was knowledgeable that the Internet Modem has to be changed far too, but he didn't have it.

Seems like all we can easily do now is air our grievances on a public Discussion board inside the hopes of someone ready of authority can actually do anything about it.  

Yeah, I’m binding by a two calendar year deal regrettably, I’m only 4 months in, but I did get somewhere. I assume The manager Business called me now so I have a cellular phone dialogue with him in an hour or so. We’ll see how that goes.